77dv Privacy Policy

1 Introduction & Purpose

77dv is a trusted online casino and betting platform in Bangladesh. We place the highest importance on our users' privacy. This privacy policy will inform you how 77dv collects your personal information, for what purposes it is used, and how it is kept secure.

By creating an account on this platform, using our services, or browsing our website, you accept the terms of this privacy policy. If you have any questions, our support team is always ready to help.

2 Information We Collect

77dv collects only the information that is necessary. The different types of information we collect are described below:

2.1 Registration & Account Information

• Full name and date of birth (for age verification)
• Email address and mobile number
• User's preferred language and currency settings
• Documents required for identity verification (national ID or passport details)

2.2 Financial Transaction Information

• Deposit and withdrawal amounts and history
• Payment methods used — bKash, Nagad, Rocket, Upay, or bank transfer
• Mobile financial service account number (partial, not full)

2.3 Technical & Usage Information

• IP address and device identification
• Browser type and operating system
• Site browsing patterns and page visit history
• Cookie and session data (details provided below)
• Gaming activity and betting history

3 Purpose of Data Collection

77dv uses the collected information for the following purposes:

• Account Management: Keeping your account active, processing transactions, and awarding bonuses.
• Age & Identity Verification: To ensure services are provided only to those aged 21 or above and to maintain responsible gaming.
• Security & Fraud Prevention: Identifying suspicious activity and keeping accounts secure.
• Customer Support: To resolve your issues quickly and ensure 24/7 support.
• Service Improvement: Analysing user preferences to improve the platform experience.
• Legal Compliance: Retaining information necessary to comply with applicable regulations.

4 Data Storage & Security

77dv uses industry-standard technology to protect your information. Our platform uses SSL (Secure Socket Layer) encryption, which keeps all data exchanged between your browser and our servers completely secure.

Your personal and financial information is stored in encrypted form on secured servers. Even after an account is closed, certain information may be retained for a specified period to meet legal obligations. Once that period ends, the data is securely deleted.

Steps we take to protect your information:

• HTTPS and SSL encryption on all connections
• Multi-layer encryption for sensitive data
• Regular security audits and penetration testing
• Strict access controls for staff accessing data
• Automated detection systems for suspicious activity
• Data backup and disaster recovery planning

5 Sharing Information with Third Parties

77dv does not sell or rent your personal information. However, information may be shared in the following limited circumstances:

• Payment Processors: Only the necessary transaction information is shared with bKash, Nagad, Rocket, Upay, and banking partners to complete transactions.
• Technology Partners: Reliable technology providers for platform operations, who are contractually bound to uphold our privacy standards.
• Legal Authorities: Based on a valid request from a law enforcement agency or a court order.
• Fraud Prevention: Providing information to relevant authorities in cases of serious irregularities or fraud.

Outside the cases mentioned above, 77dv does not provide your information to any third party.

6 Cookie Policy

The 77dv website uses cookies and similar technologies to improve your browsing experience and ensure the platform functions correctly.

• Essential Cookies: Required to maintain login sessions and ensure security.
• Functionality Cookies: Help remember your language preference, theme, and other settings.
• Analytics Cookies: Collect anonymous statistics to understand which parts of the site are used most.

You can disable cookies from your browser settings, but doing so may cause some features of the platform to not work properly.

7 Your Rights

As a 77dv user, you have the following rights:

• Right to Access: You can request to know what information we hold about you.
• Right to Rectification: You can request correction of inaccurate or outdated information.
• Right to Erasure: You can request deletion of your information where there is no legal obligation to retain it.
• Right to Object to Processing: You can object to the use of your information for specific purposes.
• Right to Data Portability: You can request your information in a common format.

To exercise these rights, please contact our support team. We will respond to your request as quickly as possible.

8 Responsible Gaming & Data Protection

77dv prioritises responsible gaming. As part of this, we monitor users' gaming patterns. If any unusual or concerning activity is observed, we may reach out to protect the user.

Information collected for this purpose is used solely for the user's wellbeing and is not shared with any third party. To learn more about responsible gaming, visit our Responsible Gaming page.

9 Protection of Minors

77dv strictly provides services to those aged 21 or above. No personal information is intentionally collected from minors. Age is verified at registration and identity documents may be requested in cases of doubt.

If it becomes known that a minor's information was collected by mistake, it will be deleted immediately and the relevant account will be closed.

10 Policy Changes

77dv may update this privacy policy from time to time. For any significant changes, registered users will be notified by email and the updated information will be published on this page.

Continued use of the platform after changes will be taken as your agreement to the new policy. We recommend visiting this page regularly.

11 Complaints & Feedback

If you have any complaints or feedback regarding the handling of your information, please contact us through the details below. Our team will review your matter as quickly as possible.